top of page

Privacy Policy - Sup Yoga TLV

Last Updated: August 16, 2025

SUP Yoga Tel Aviv ("the Studio," "we," "us," or "our") respects the privacy of the users of our website ("the Website"). This Privacy Policy is intended to transparently explain our practices regarding the privacy of our users and how we collect, use, and protect the information provided by you or collected about you during your use of the Website.

 

This policy is an integral part of the Studio's Terms and Conditions. Your use of the Website, including registering for classes and purchasing memberships, constitutes your agreement to this Privacy Policy.

 

1. Information Collection

We collect personal information that you knowingly provide when you register for our services. This information includes:

  • Identification and Contact Details: Full name, email address, and mobile phone number.

  • Payment Information: Information required to process credit card transactions. Please note that credit card details are not stored in the Studio's databases but are securely transmitted directly to the payment processing company to execute the charge.

Additionally, while you browse the Website, non-personally identifiable technical information may be collected, such as your IP address, browser type, and the pages you have viewed. This information is collected for statistical purposes and to improve the user experience.

 

2. Use of Information

The information we collect will be used for the following purposes:

  • Managing Registrations and Services: To manage your class registrations, process payments, and provide you with access to the Studio's services.

  • Communication and Operations: To send you registration confirmations, class reminders, important updates regarding the Studio's activities (such as class cancellations), and tax invoices. By providing your details, you consent to receive operational text messages (SMS) and emails from the Studio.

  • Customer Service: To respond to your inquiries, questions, and requests.

  • Marketing Communications: Subject to your consent, we may occasionally send you updates, promotions, and special offers via email or text message (SMS). You may unsubscribe from our mailing list at any time by clicking the "unsubscribe" link in the message or by contacting us directly.

  • Analysis and Improvement: For statistical analysis of Website usage to improve our services, site structure, and the content we offer.

 

3. Sharing Information with Third Parties

The Studio will not transfer your personal information to any third party, except in the following cases:

  • Service Providers: We may share information with external providers who assist us in operating the Website and our services, such as credit card processing companies and email marketing platforms. This information is shared only to the extent necessary to provide these services. These providers are obligated to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

  • Legal Requirements: If we are required to do so by a court order or by law, or in the event of a legal dispute.

  • Protection of Rights: In cases where we believe that sharing the information is necessary to protect our legal rights, your safety, or the safety of others.

 

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. The Website is secured with an SSL protocol, and payments are processed through a secure payment gateway that meets required industry standards. However, it is important to remember that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

 

5. Use of Cookies

Our Website may use "cookies" for its regular and proper operation, including to collect statistical data about its use, verify details, and adapt the Website to your personal preferences. Cookies are small text files that your browser creates and stores on your device. You can block the use of cookies through your browser settings, but this may affect your user experience and the availability of certain services on the Website.

 

6. Your Rights Regarding Your Information

In accordance with the Protection of Privacy Law, 1981, you are entitled to review the information about you held in our databases. You also have the right to request the correction of any information that you find to be incorrect, incomplete, or inaccurate, or to request its deletion. Please direct any such requests to us using the contact details below.

 

7. Changes to the Privacy Policy

The Studio reserves the right to update this Privacy Policy from time to time. Any changes will become effective immediately upon their posting on the Website. We recommend reviewing this policy periodically.

 

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

bottom of page