Sup Yoga TLV Policy
Below is our club policy:
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Registration for classes is in advance, and is done through the online management system through our website or by appointment on the phone.
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For registration, the following details are required: full name, email address and mobile phone.
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Payment is made when ordering the class and by credit card only.
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Cancellation without charge: Up to 48 hours notice is valid for all classes and all customers.
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Full charge for cancellation within less than 48 hours prior to class time.
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Full charge in case of no-show.
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Changing class time without charge: Up to 24 hours notice is valid for all classes and all customers.
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The club does not undertake to change the class time for requests that are in less than 24 hours before the scheduled date.
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Purchased class is personal and non-transferable. You can sell your subscription card to a third party with written notice to the club about the change, and subject to the club approval.
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Subscription card is for personal use only and is valid for 12 months from date of purchase.
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In order to use the subscription card, you must coordinate with the club to join to the class, based on available spot in our schedule.
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Subscription card refund, full refund will be provided if the subscription card is not used and no later than 14 days under the Consumer Protection Act.
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The club reserves the right from time to time to change the types of tickets and subscription cards and their prices at its discretion.
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The Club reserves the right from time to time to change the class schedule according to the circumstances, to add / remove lessons at its discretion.
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In the event of unsuitable environmental conditions, the club may cancel scheduled classes (within short notice). In this case, the club will coordinate with the trainers as soon as possible.
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The club reserves the right to replace an instructor and / or bring a substitute instructor to the club classes if necessary.
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Minimum 6 students for non-private group class. If not enough students are enrolled in the class, the club may cancel a class or move to another date with advance notice of up to 3 hours before the class.
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Class duration is 55 minutes.
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You should arrive at the club and prepare for the class about 30 minutes before class start time. Class entry will not be allowed after 10 minutes from the start.
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It is advisable to leave the valuables at home, the club is not responsible for the loss or theft of personal belongings.
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The club management has the right to take pictures and videos during the activity for the purpose of documentation or creating marketing content.
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The trainee declares that his or her health, physical and mental state does not restrict or prevent him / her from engaging in physical and / or sports activities within the various club circles.
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The trainee is obliged to notify the club management of any changes in his / her health condition and declares that his /her health is normal and allows him / her to make physical efforts at the yoga club at various levels of difficulty.
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The trainee declares that all activities performed by him /her within the various classes of the club are at his /her own risk and personal responsibility and he / she has no claim or demand of any kind whatsoever in the future and he / she dismisses the club has any responsibility for bodily and / or mental damage and / or any other damage that may be caused by it in the course of such activity.
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The customer acknowledges receiving messages and emails.
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Sup Yoga TLV reserves the right to update its policy from time to time.
We are here for any question or request